When assisting buyers in their search for a property - a house, condo or townhouse - a Realtor must fulfill a set of obligations. These obligations differ, depending whether the Realtor is assisting his/her client, or a customer.
A client is someone who, by signing a Buyer Agency Agreement, hired the real estate professional to represent him/her in the process of searching for a property and negotiating the purchase (or lease).
A customer is someone who has chosen not to be represented. While the Realtor must treat everyone, client and customer alike, fairly and honestly, it is a client who is represented, and whose best interest is always protected. In a transaction where the buyer is not represented (treated as a customer) the Realtor must look after the seller's best interest.
MLS®, REALTOR®, and the associated logos are trademarks of The Canadian Real Estate Association.
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REALTOR®, REALTORS®, and the REALTOR® logo are certification marks that are owned by REALTOR® Canada Inc. and licensed exclusively to The Canadian Real Estate Association (CREA). These certification marks identify real estate professionals who are members of CREA and who must abide by CREA's By-Laws, Rules and the REALTOR® Code. The MLS® trademark and the MLS® logo are owned by CREA and identify the quality of services provided by real estate professionals who are members of CREA.
The trademarks MLS®, Multiple Listing Service®, and the associated logos identify professional services rendered by REALTOR® members of CREA to effect the purchase, sale and lease of real estate as part of a cooperative selling system. Canadian Real Estate Association Last Updated: 4/19/2019 11:56:47 AM
Toronto Real Estate Board Last Updated: 4/20/2019 8:32:05 AM